Remote IT Support — US-Based Team

IT support that
actually shows
its prices.

Most MSPs hide their pricing behind a quote form. We post ours on the website. Simple, flat-rate managed IT support for businesses with 1 to 25 employees. No contracts. No surprises.

Mon–Fri Business Hours Included
$185 On-site hourly rate
24/7 Monitoring Available
System Online
Devices Monitored 14
Open Tickets 3
Uptime 99.98%
Endpoint Protected
All devices secured
Response Time
<15 min avg

Pick your size. Pay that number. Done.

No onboarding fees. No contract lock-ins. Month-to-month, always.

Starter
1 – 10 devices
$ 500 /mo
The right plan for most small businesses getting started with managed IT.
  • Remote support Mon–Fri 8am–5pm
  • Proactive monitoring & patching
  • Email & chat support
  • Security baseline review
  • Monthly status report
  • + Endpoint protection +$50/device/mo
This plan. No surprises.
Scale
25+ devices
$ 3,000 /mo
For businesses that need everything covered, everywhere, all the time.
  • Everything in Growth, plus:
  • 24/7 monitoring & support
  • vCIO strategic planning
  • Disaster recovery setup
  • Compliance assistance
  • Dedicated account manager
  • + Endpoint protection +$50/device/mo
This plan. No surprises.
On-Site Support
$185 per hour — minimum 2 hours, prepaid online
When remote support isn't enough, we send a technician to your location. Book online, prepay, done.

Everything a small business needs. Nothing it doesn't.

Remote Support

Real technicians fix real problems. Mon–Fri 8am–5pm included. After-hours and weekends billed as overtime.

Endpoint Protection

Add managed antivirus and threat monitoring for any device. Wholesale pricing: $50/device/mo. Your cost, passed through.

Proactive Monitoring

We watch your systems before they break. Patches, updates, disk space, server health — all tracked and handled automatically.

Overtime Billing

Support beyond 5pm on weekdays, and all weekend, is billed as overtime. No confusion, no surprise invoices — just time-and-materials pricing.

On-Site Visits

When remote isn't enough, we come to you. $185/hr, 2-hour minimum, prepaid through our online portal. Book, pay, we show up.

Transparent Reporting

Monthly reports showing what we did, what we fixed, and the health of your systems. No vague summaries. Real data.

Three steps to working IT.

01

Choose Your Plan

Pick the tier that matches your device count. Starter for 1-10, Growth for 11-25, Scale for 25+. Add endpoint protection if you need it. That's it.

02

We Connect & Monitor

We set up monitoring on your devices, review your security posture, and get you running. Usually takes a few days, no disruption to your team.

03

Support When You Need It

Submit a ticket by email, chat, or phone. A real technician picks it up. We fix it, log it, and send you a monthly report. Simple.

Business hours support (Mon–Fri, 8am–5pm) is included. After 5pm, weekends, and holidays are billed as overtime. On-site visits are always $185/hr, 2-hour minimum, prepaid online.

Built by people who've seen what happens when IT gets neglected.

Cybersecurity isn't an add-on — it's the foundation. Every plan includes baseline security review, patch management, and monitoring. Add endpoint protection for real-time threat detection and response.

Zero-trust network architecture
24/7 anomaly detection & alerting
Monthly vulnerability scans
AI-driven threat intelligence
Threat Intelligence Active
47% increase in SMB attacks 2025
$4.44M avg cost of a corporate breach
Good thing you're covered.

Your competitors are paying for IT support they can't even see.

Most small businesses have no idea what they're paying for IT. They get a vague invoice, a ticket that goes nowhere, and a server that dies on a Friday afternoon. That's not a tech problem — it's a trust problem. We're here to fix both.

TechNest Pro exists so small businesses can get the same quality IT support that big companies have — without the big company invoice. Flat rates. Real people. No games.